How to Avoid Bad Epoxy Jobs: Essential Tips for Homeowners

Understanding Epoxy Floor Failures: What Homeowners Should Know Before Hiring

Over the past few months, we’ve heard from a lot of homeowners dealing with frustration after their garage floors were coated with epoxy, only for it to start peeling, bubbling, or lifting shortly after. Many of these homeowners simply chose someone they found on Facebook Marketplace or someone who offered a quick, affordable job.

And honestly, it makes sense.
Most families just want their garage to look clean, modern, and well taken care of. When someone says they can make that happen quickly and at a low cost, it’s easy to trust that option.

But when the floor fails, and the installer disappears, homeowners are left feeling disappointed, stuck, and unsure of what to do next.

At VistaPro, our goal isn’t to criticize those choices or blame anyone.
Our goal is to educate and help homeowners feel confident in the decisions they make going forward.

So let’s walk through why these floors fail, and more importantly, how to prevent it from ever happening again.

Why Many Epoxy Floors Fail So Fast

Most homeowners have no reason to know how garage coatings work. So when something goes wrong, it feels sudden and confusing. But there are a few common reasons we see over and over:

1. Concrete Prep Wasn’t Done Properly

Good results start with good prep.
When the concrete isn’t diamond-ground with the right machinery, the coating won’t bond properly. Some installers skip this step, cut corners, or only wash the floor, which leads to peeling.

2. Lower-Grade Products Were Used

Many cheap epoxy kits from Amazon or big-box stores simply aren’t designed for long-term durability. They’re thin, rigid, and struggle with heat from vehicle tires.

3. The Wrong Material for Texas Weather

Epoxy gets brittle in our Texas temperature swings.
Polyurea, on the other hand, remains flexible - expanding and contracting with the concrete instead of cracking.

4. Inexperienced or Temporary Installers

Some installers aren’t trained or don’t have access to professional tools. Others simply do this work “on the side,” so when issues happen, they’re difficult to contact.

Again - homeowners aren’t at fault for trusting someone who seemed helpful.

This blog is here to make sure you have the right questions to ask next time.

How VistaPro Helps When Epoxy Has Already Failed

When a floor fails, homeowners feel frustrated - but the good news is that there is a solution.

Here’s how we help:

1. We professionally remove the failed coating

We use industrial grinders (planetary grinders) with vacuum systems to fully remove damaged epoxy and open up the pores of the concrete.

2. We repair cracks, pits, and damage the right way

A smooth, structurally sound surface is essential for long-term success.

3. We install premium polyurea/polyaspartic - not epoxy

Polyurea is flexible, UV-stable, impact-resistant, and designed to last decades in Texas conditions.

4. We fully broadcast the flakes

This means flakes cover the entire floor for both strength and appearance - not just a light sprinkle.

5. You get a real warranty from a real company

We answer the phone.
We stand behind our work.
We treat every home with the same care we’d want in our own.

Questions Every Homeowner Should Ask Before Hiring Anyone

Here are some simple, helpful questions we encourage homeowners to ask any garage floor coating company - including us. These questions protect you, help you compare installers, and make sure you feel confident in the decision you make.

“Do you have a video of your process so I can see how you prep and apply the coating?”

Seeing the equipment, prep work, and steps gives homeowners peace of mind.

“Do you use a planetary grinder for concrete preparation?”

This is essential for proper bonding - washing the floor is not enough.

“Do you fully broadcast the flakes or only do a light spread?”

A full broadcast adds durability, a clean finish, and helps hide imperfections.

“Do you use polyurea or epoxy?”

This helps homeowners understand the difference in longevity and performance.

“Can you show me your website so I can learn more about your company?”

A legitimate, established business will always have clear information available online.

“Do you have recent before-and-after photos of your work?”

Photos help you see the installer’s real results, skill level, and consistency.

These questions aren’t meant to test anyone - they’re simply tools that help homeowners make the best decision for their home, no matter who they choose.

A Message From the VistaPro Family

At the end of the day, our goal isn’t just to fix flooring problems - it’s to help families avoid them. We value integrity, craftsmanship, and educating our customers so they feel comfortable, confident, and cared for.

If your epoxy floor is failing…
If you’re researching before hiring someone…
Or if you simply want honest answers…

We’re here to help however we can.
No pressure. No judgment. Just guidance and quality work backed by real care.